Privacy Policy

Privacy Policy

Introduction

Welcome to https://superior-crisis-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Superior Crisis Counseling Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Personal Information Protection Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at https://superior-crisis-counseling-therapy.denvermentalhealthcare.com
  2. Any mobile applications or services associated with our brand
  3. All interactions and data collected through these platforms

Please note that this policy does not extend to third-party websites, apps, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy covers the following activities:

  1. Using our applications and services as an authorized user
  2. Visiting our websites linked to this Privacy Statement
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your account creation and management, such as username, password, and contact preferences.
  2. Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Records of transactions, bank account details (if stored), and financial records relevant to our services.
  4. Purchase Information: Details about products or services purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile advertising IDs, and device specifications.
  6. Location Data: Information about your geographic location when you interact with our services (with your consent).
  7. Feedback: Comments, reviews, and responses provided by users to improve our services.
  8. Social Media Information: Data from social media platforms when users choose to engage with us on these platforms.
  9. Product Information: Details about the products you interact with or purchase from our website.

We collect this data through multiple means: user input forms, interactions with our applications and services, tracking technologies (like cookies), and third-party providers who assist in data collection.

Cookies

We use cookies to enhance your experience on our site and for analytical purposes. Cookies are small text files stored on your browser that serve various functions. They can be categorized as:

  1. Strictly Necessary: Essential for navigating the website and providing services you’ve requested.
  2. Preference: Remembering user preferences to personalize content.
  3. Analytics: Analyzing site usage, gathering statistical data, and understanding how our site is used.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to ensure ongoing protection

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have received such data, we will take steps to delete it.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your information
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Data portability rights
  • The right not to be discriminated against for exercising your privacy rights

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us:

  • Email: contact@superior-crisis-counseling-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide Physical Address]